Finally time to replace my heat pump. Salesman was very helpful, office staff were helpful regarding questions, and installation was exactly on time by professional & courteous field engineers. I now have the best unit on my block in both function & ascetics. Plus it will save me a ton of money compared to the old one. Thanks Silverstate!
They repaired my A/C . Their technician Danny was great. He diagnosed the problem in less than 5 minutes. He had the part on his truck and replaced it. .My system was up and running in no time. They did not try to sell me a new unit and I would definitely use them again.
I use this company 2x a year to check on my heater/ac unit. They always remember my appointment and show up as planned. The office staff is always the same, it's nice to call and they know who you are.
I have been using Silverstate 2x a year for maintenance services on my unit. They are good about keeping me up to date on my appointments and the technicians are very professional. The office staff is very nice whenever I talk with them. Will definitely be referring to Silverstate to friends and family.
Silverstate is great! My AC died at 6pm, I called and they had someone out by 7pm. I wish I remembered his name because he was such a nice guy. He told me I needed a new unit, explained my options, and setup an install THE NEXT DAY! I couldn't have been happier. The install guys were awesome as well. Very friendly. It's been a year and I'm still a happy customer. Thanks so much. It's nice to work with a professional business.
Silver State by far is the best plumbing service I ever received and Johnny my plumber was not only courteous and friendly but explained all the details before he did the work. I highly recommend Silver State to anyone who has a problem with plumbing or Refrigeration. I give them the highest rating I have ever given in my life. Way to go Silver State!
Vince from Silverstate came by to check out a rental house that we were supposed to have moved into on the first. We haven't been able to because the AC wasn't working and we have a baby. He called ahead to let us know he was on his way. He showed up on time and was polite and friendly. He checked out each section of the system and explained that the system needed replacing, which we had heard from another Technician from another company, who had been subsequently jerking us around. Vince was very thorough and honest, and didn't leave us guessing. Highly professional and refreshingly honest. We would recommend Silverstate based on his customer service alone.
My A/C went out at my place and it rose to 90° quick inside the house. I called silverstate and they were out there within an hour to fix my unit. Doug was my technician. He was knowledgeable, friendly and quick. Within the hour my unit was up and running. I would recommend anybody needing their air-conditioning fixed to call. Thanks y'all, you ROCK
Had my new ac and heat pack installed in 06. Excellent installation. Works great. Just had a Maitenance service and all in specks. I've used a couple of other area companies for equipment check ups and have been underwhelmed with their technicians. Silver state left nothing out. Friendly, knowledgeable, and thorough. Highly recommend. Thank you. James.
The following people are the best. Carla, Tammy, Albert, Mike, Roberto and Cameron. My experience with Silverstate started with Carla at 5:00 AM. I called her and told her that I didn't have any hot water. She told me that she would call my area manager Tammy and Tammy would take care of my water heater. Tammy called and told me she would be sending Albert out first thing. Albert came out and explained what was wrong and what options I had. He was professional, polite and explained what he was doing so I could understand. The next challenge was my A\C went out. It seems like when it rains it pours. I called Silverstate and Doug came out, evaluated the problem and took pictures and then explained my options. I opted for a new A\C and asked how long it would take. The very next morning Roberto and Mike were at the house to install the new A/C. Again both were professional and polite. Cameron came by and made the changes to the panel box. All I could think of is "How does Silverstate get all these super employees". I would tell anyone who needs a fantastic company to save yourself time and call Silverstate first. A very satisfied customer.Chet Johnson.
We absolutely love this company. In the last 3 years we have been fortunate enough to have sold a house and purchased a house. At both locations unfortunately we had the compressors completely fail. We had both replaced within a few days of the initial call! Both compressors and the coolant lines had to be replaced since the Freon is being phased out. Every visit we have had the technicians are extremely knowledgeable and everything works great!
Amazing customer service! After calling several places to help with an air conditioning unit that went out Silverstate was quick to help and had our unit up and running. Everyone was knowledgeable and polite. We’ve had them do yearly maintenance checks on our furnace and cooling systems and they are always on time and very professional! We highly recommend them!
Very professional, knowledgeable and friendly personnel. They were most pleasant to work with and very committed to being at the house when they promised. Offered several solutions to our problem from which we could chose. I would definitely call them again and would refer them to my friends as well. Great experience!
This was my first experience with Silver State and it was a very pleasant one. Lou the tech was professional and friendly. He explained everything in detail. When he finished he showed me pictures of what he found and how he made corrections. This was an OUTSTANDING experience from start to finish.
Needed service and called Silverstate plumbing for the first time. Their tech named Nate responded promptly and did an outstanding job explaining what was needed and repaired it without incident. Nate was very professional and I believe from my experience with him that he is a valuable asset to his company. Nate knows his job and I will defiantly hire Silverstate plumbing again!!
12/8/17 Called Silverstate Repair Services for fixing a leaking outside water pipe. Got an appointment the same day, in the afternoon. The technician Ricky came over and had it done efficiently. Where have I been all this time? Highly recommend Silverstate: everyone was very nice.
I have been very happy with the service that I have gotten from Silverstate Refrigeration. My AC went out the end of the summer season of 2015 and was replaced the beginning of the year in 2016. I just had my first maintenance service done free of charge by Danny. Danny has a very caring personality and explained everything that he had done. I would definitely recommend Silverstate Refrigeration.
Our experience with Silverstate Refrigeration was great all the way from our call to set up maintenance on our air conditioner to the final repairs. The service representative was courteous and knowledgeable, and he completed the work in a timely manner. I highly recommend Silverstate Refrigeration.
We have been using Silver State for preventive maintenance service on our home HVAC for about a year. They've been responsive and their prices are very reasonable. Our last check on our air conditioner a few days ago was done by Willie who is just a great guy. In fact, I made him promise not to retire anytime soon. We will definitely call Silver State in the Fall to check the furnace and we will be asking for Willie!
They are a great company. I’ve never had any issues with them. Their service guys are always so nice and willing to explain everything to you. I really like how they call and remind me about regular maintenance on my air conditioner because it’s just not something you think about until it’s too late and you’re in the middle of summer without cold air. Overall I would highly recommend them to anyone.
Called SilverState on a Sunday and they had tech Willie come out on Monday. Willie was Awesome and fixed the problem within minutes. We were reluctant to call any company about our AC unit thinking the cost to repair/replace would be too much for us to afford. Thank you so much Willie for your fast & friendly service. Should we or anyone else we know have problems in the future we will definitely call Silverstate and have Willie check out the problem. A+ in all aspects...especially HONESTY!
I just had Silverstate replace my HVAC system. I could not be happier! From when Lou came to give me an estimate and explain the process, I never had any questions or concerns. Three gentlemen came and installed the unit in a matter of about four and a half hours. A drywall man came out to make the wall around the new unit match every bit of the rest of the hallway. I could not be happier!
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