01:48 12 Jul 17
Finally time to replace my heat pump. Salesman was very helpful, office staff were helpful regarding questions, and installation was exactly on time by professional & courteous field engineers. I now have the best unit on my block in both function & ascetics. Plus it will save me a ton of money compared to the old one. Thanks Silverstate!
16:56 29 Jun 17
They repaired my A/C . Their technician Danny was great. He diagnosed the problem in less than 5 minutes. He had the part on his truck and replaced it. .My system was up and running in no time. They did not try to sell me a new unit and I would definitely use them again.
07:16 23 Apr 17
Prompt and friendly service. Techs are knowledgeable, pricing is competitive and talking to a live person is always a plus!
22:23 15 Aug 17
Fantastic people to deal with. Always an excellent job!
15:47 24 Aug 17
They have been doing my annual maintenance for the past couple years. Always on time and answers all of my questions. Great company to work with.
15:55 24 Aug 17
I use this company 2x a year to check on my heater/ac unit. They always remember my appointment and show up as planned. The office staff is always the same, it's nice to call and they know who you are.
16:36 24 Aug 17
I have been using Silverstate 2x a year for maintenance services on my unit. They are good about keeping me up to date on my appointments and the technicians are very professional. The office staff is very nice whenever I talk with them. Will definitely be referring to Silverstate to friends and family.
17:23 25 Aug 17
Great Company! Great work. Office staff is very professional and very helpful. Will definitely recommend Silverstate Refrigeration & HVAC to family and friends.
02:47 06 Sep 17
Silverstate is great! My AC died at 6pm, I called and they had someone out by 7pm. I wish I remembered his name because he was such a nice guy. He told me I needed a new unit, explained my options, and setup an install THE NEXT DAY! I couldn't have been happier. The install guys were awesome as well. Very friendly. It's been a year and I'm still a happy customer. Thanks so much. It's nice to work with a professional business.
18:49 07 Sep 17
Silver State by far is the best plumbing service I ever received and Johnny my plumber was not only courteous and friendly but explained all the details before he did the work. I highly recommend Silver State to anyone who has a problem with plumbing or Refrigeration. I give them the highest rating I have ever given in my life. Way to go Silver State!
18:21 10 Sep 17
Vince from Silverstate came by to check out a rental house that we were supposed to have moved into on the first. We haven't been able to because the AC wasn't working and we have a baby. He called ahead to let us know he was on his way. He showed up on time and was polite and friendly. He checked out each section of the system and explained that the system needed replacing, which we had heard from another Technician from another company, who had been subsequently jerking us around. Vince was very thorough and honest, and didn't leave us guessing. Highly professional and refreshingly honest. We would recommend Silverstate based on his customer service alone.
18:07 14 Sep 17
My A/C went out at my place and it rose to 90° quick inside the house. I called silverstate and they were out there within an hour to fix my unit. Doug was my technician. He was knowledgeable, friendly and quick. Within the hour my unit was up and running. I would recommend anybody needing their air-conditioning fixed to call. Thanks y'all, you ROCK
20:20 14 Sep 17
Had my new ac and heat pack installed in 06. Excellent installation. Works great. Just had a Maitenance service and all in specks. I've used a couple of other area companies for equipment check ups and have been underwhelmed with their technicians. Silver state left nothing out. Friendly, knowledgeable, and thorough. Highly recommend. Thank you. James.
22:48 14 Sep 17
The following people are the best. Carla, Tammy, Albert, Mike, Roberto and Cameron. My experience with Silverstate started with Carla at 5:00 AM. I called her and told her that I didn't have any hot water. She told me that she would call my area manager Tammy and Tammy would take care of my water heater. Tammy called and told me she would be sending Albert out first thing. Albert came out and explained what was wrong and what options I had. He was professional, polite and explained what he was doing so I could understand. The next challenge was my A\C went out. It seems like when it rains it pours. I called Silverstate and Doug came out, evaluated the problem and took pictures and then explained my options. I opted for a new A\C and asked how long it would take. The very next morning Roberto and Mike were at the house to install the new A/C. Again both were professional and polite. Cameron came by and made the changes to the panel box. All I could think of is "How does Silverstate get all these super employees". I would tell anyone who needs a fantastic company to save yourself time and call Silverstate first. A very satisfied customer.Chet Johnson.
01:34 21 Sep 17
We absolutely love this company. In the last 3 years we have been fortunate enough to have sold a house and purchased a house. At both locations unfortunately we had the compressors completely fail. We had both replaced within a few days of the initial call! Both compressors and the coolant lines had to be replaced since the Freon is being phased out. Every visit we have had the technicians are extremely knowledgeable and everything works great!
Robin Kappes Wicks
21:56 27 Oct 17
Amazing customer service! After calling several places to help with an air conditioning unit that went out Silverstate was quick to help and had our unit up and running. Everyone was knowledgeable and polite. We’ve had them do yearly maintenance checks on our furnace and cooling systems and they are always on time and very professional! We highly recommend them!
17:45 14 Nov 17
Very professional, knowledgeable and friendly personnel. They were most pleasant to work with and very committed to being at the house when they promised. Offered several solutions to our problem from which we could chose. I would definitely call them again and would refer them to my friends as well. Great experience!
20:10 20 Nov 17
This was my first experience with Silver State and it was a very pleasant one. Lou the tech was professional and friendly. He explained everything in detail. When he finished he showed me pictures of what he found and how he made corrections. This was an OUTSTANDING experience from start to finish.
01:10 28 Nov 17
Needed service and called Silverstate plumbing for the first time. Their tech named Nate responded promptly and did an outstanding job explaining what was needed and repaired it without incident. Nate was very professional and I believe from my experience with him that he is a valuable asset to his company. Nate knows his job and I will defiantly hire Silverstate plumbing again!!
12:31 12 Dec 17
12/8/17 Called Silverstate Repair Services for fixing a leaking outside water pipe. Got an appointment the same day, in the afternoon. The technician Ricky came over and had it done efficiently. Where have I been all this time? Highly recommend Silverstate: everyone was very nice.
18:19 24 Feb 18
I have been very happy with the service that I have gotten from Silverstate Refrigeration. My AC went out the end of the summer season of 2015 and was replaced the beginning of the year in 2016. I just had my first maintenance service done free of charge by Danny. Danny has a very caring personality and explained everything that he had done. I would definitely recommend Silverstate Refrigeration.