Finally time to replace my heat pump. Salesman was very helpful, office staff were helpful regarding questions, and installation was exactly on time by professional & courteous field engineers. I now have the best unit on my block in both function & ascetics. Plus it will save me a ton of money compared to the old one. Thanks Silverstate!
They repaired my A/C . Their technician Danny was great. He diagnosed the problem in less than 5 minutes. He had the part on his truck and replaced it. .My system was up and running in no time. They did not try to sell me a new unit and I would definitely use them again.
I use this company 2x a year to check on my heater/ac unit. They always remember my appointment and show up as planned. The office staff is always the same, it's nice to call and they know who you are.
I have been using Silverstate 2x a year for maintenance services on my unit. They are good about keeping me up to date on my appointments and the technicians are very professional. The office staff is very nice whenever I talk with them. Will definitely be referring to Silverstate to friends and family.
Silverstate is great! My AC died at 6pm, I called and they had someone out by 7pm. I wish I remembered his name because he was such a nice guy. He told me I needed a new unit, explained my options, and setup an install THE NEXT DAY! I couldn't have been happier. The install guys were awesome as well. Very friendly. It's been a year and I'm still a happy customer. Thanks so much. It's nice to work with a professional business.
Silver State by far is the best plumbing service I ever received and Johnny my plumber was not only courteous and friendly but explained all the details before he did the work. I highly recommend Silver State to anyone who has a problem with plumbing or Refrigeration. I give them the highest rating I have ever given in my life. Way to go Silver State!
Vince from Silverstate came by to check out a rental house that we were supposed to have moved into on the first. We haven't been able to because the AC wasn't working and we have a baby. He called ahead to let us know he was on his way. He showed up on time and was polite and friendly. He checked out each section of the system and explained that the system needed replacing, which we had heard from another Technician from another company, who had been subsequently jerking us around. Vince was very thorough and honest, and didn't leave us guessing. Highly professional and refreshingly honest. We would recommend Silverstate based on his customer service alone.
My A/C went out at my place and it rose to 90° quick inside the house. I called silverstate and they were out there within an hour to fix my unit. Doug was my technician. He was knowledgeable, friendly and quick. Within the hour my unit was up and running. I would recommend anybody needing their air-conditioning fixed to call. Thanks y'all, you ROCK
Had my new ac and heat pack installed in 06. Excellent installation. Works great. Just had a Maitenance service and all in specks. I've used a couple of other area companies for equipment check ups and have been underwhelmed with their technicians. Silver state left nothing out. Friendly, knowledgeable, and thorough. Highly recommend. Thank you. James.
The following people are the best. Carla, Tammy, Albert, Mike, Roberto and Cameron. My experience with Silverstate started with Carla at 5:00 AM. I called her and told her that I didn't have any hot water. She told me that she would call my area manager Tammy and Tammy would take care of my water heater. Tammy called and told me she would be sending Albert out first thing. Albert came out and explained what was wrong and what options I had. He was professional, polite and explained what he was doing so I could understand. The next challenge was my A\C went out. It seems like when it rains it pours. I called Silverstate and Doug came out, evaluated the problem and took pictures and then explained my options. I opted for a new A\C and asked how long it would take. The very next morning Roberto and Mike were at the house to install the new A/C. Again both were professional and polite. Cameron came by and made the changes to the panel box. All I could think of is "How does Silverstate get all these super employees". I would tell anyone who needs a fantastic company to save yourself time and call Silverstate first. A very satisfied customer.Chet Johnson.
We absolutely love this company. In the last 3 years we have been fortunate enough to have sold a house and purchased a house. At both locations unfortunately we had the compressors completely fail. We had both replaced within a few days of the initial call! Both compressors and the coolant lines had to be replaced since the Freon is being phased out. Every visit we have had the technicians are extremely knowledgeable and everything works great!
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